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Help Centre
Everything you need to get the most out of homes.co.nz.
All Articles
What is the RentEstimate?
Get to know RentEstimate and how to update it.
What is Premium Agent?
Promote your credentials and connect with the right homeowners.
Capital Value (CV): How does it affect my estimate?
Learn what Council Capital Value (CV) is and how councils calculate it.
How to Change or Update Your HomesEstimate
Learn how to update the HomesEstimate for your property.
How to remove old photos
A step-by-step guide on taking down old listing photos of your home.
My Address is Wrong: What Should I Do?
Learn how to correct or update an incorrect street address.
How to Correct & Update our HomeEstimate
Want a more accurate estimate? Learn how to update it in simple steps.
How to create a Homes account for Agents
This article guides real estate agents through the process of creating a new account on Homes.co.nz.
How to Add a new photo to Your Property Page
Find out how to easily add a fresh photo to your listing page.
What are the various Council sales types?
Understand the different classification codes used by councils to record sales.
Can you remove a HomesEstimate from a property listing?
Learn why estimates stay public and how homeowners can update them instead.
How does the amount of data affect my HomesEstimate?
How local sales activity and property details fuel your HomesEstimate.
Claiming sales on homes.co.nz
How to claim, unclaim, and manage your property sales history.
What is the HomesEstimate?
Get to know the HomesEstimate: what our smart model does, how often it's updated, and how to use it alongside professional property reports.
Tracking my home
This article explains how to track your property.
Solar Estimate
All you need to know about our Solar Estimate.
Market Insights: All You Need to Know
Track recent market performance and understand current property values to make informed decisions when buying or selling.
HomesEstimate vs. Formal Valuation: Can You Use It to Get a Mortgage?
Learn the key differences and why banks need an official report to register a property loan.
How accurate is the HomesEstimate overall?
Learn what factors impact the accuracy of your HomesEstimate—from recent local sales to council records—and how you can help improve it.
What happens after I update a HomesEstimate with a CMA range?
Learn how we calculate the new estimates using a CMA and how we display the updated number!
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